Kelly J
We just purchased a mattress from here. Hollis helped answer the many questions we had regarding the differences in types/brands of mattresses. He was patient and very informative. We are excited to get our new mattress!
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was super helpful. Given mattresses are expensive, I decided to bring one of my children in to test out the mattresses. We ended up purchasing two naturepedic versa mattresses, Avocado mattress toppers and water proof mattress covers. Ambiance of the store was great and I never felt pressured to make the purchase at the moment. Though I did end up buying at the end of the visit! Great prices, and great products I feel good about having my kids sleep on. We plan to come back to replace our Tempurpedic in a year or so. Thanks so much!
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was super helpful. Given mattresses are expensive, I decided to bring one of my children in to test out the mattresses. We ended up purchasing two naturepedic versa mattresses, Avocado mattress toppers and water proof mattress covers. Ambiance of the store was great and I never felt pressured to make the purchase at the moment. Though I did end up buying at the end of the visit! Great prices, and great products I feel good about having my kids sleep on. We plan to come back to replace our Tempurpedic in a year or so. Thanks so much!
Heather M.
Charles was wonderful. I called in advance to ask a few questions about the organic kids mattresses they sold (Avocado and Naturepedic) and Charles was...
Grace S.
We had such a great experience! They were happy to answer all our questions and were very knowledgeable and friendly. I would recommend purchasing a mattress here!
Nicole G.
Hollis was terrific and our purchase experience was low pressure and very informative! My husband and I had been considering switching to a new mattress and we highly recommend the experience at Austin Natural Mattress. Hollis answered all our questions, gave us time to try out all the mattresses and was overall so lovely to work with. Thank you!!
Joel G.
Hollis was great from the start. Very informative and helped us get into the right mattress. Great buying experience.
Byron C.
Went mattress shopping today and Mr. Hollis helped us find a great mattress.Hollis was very helpful through the entire process
Antoinette W.
Hollis was very helpful and knowledgeable in assisting my fiancé and I with picking out our first plastic free mattress. The added perk of Labor Day deals made the experience incredible!
Ryan M.
I would recommend this place to all my friends and family! Best mattress shopping experience you can ask for, no sales tactics at all. They only focus on what you need, plus everything is non toxic!
Katie M.
10/10! My husband and I were so pleased with our experience from start to finish. No pushy sales, just helpful and knowledgeable people providing quality products with a clean conscience. Thanks, y'all!
KURT S.
Outstanding Service
Lori K.
After checking out a couple of box stores, I decided to take a chance on Austin Natural Mattress because of their great reviews. They do not disappoint! Charles helped me narrow my choices down to my preferences. I felt comfortable enough to test out the mattresses for as long as I liked. I went back the next day and Hollis answered the rest of my questions. Both Charles and Hollis were friendly, knowledgeable and no sales pressure. I'm looking forward to receiving my new mattress (customizable Naturepedic Eos) in a few weeks!
Kathryn R.
Sales guys are super knowledgeable and low pressure! I went in multiple times before deciding and felt welcome each time. Highly recommend this Austin institution for your natural or organic mattress.
Steve K.
Customer service was great. Sales team explained the products very clearly and provided straightforward answers to questions. No sales pressure, just useful information to help is make an educated decision. We spoke with Hollis and appreciated his style. We made a purchase and would go back.
Becky S.
We have been putting off getting a new mattress because the selection process seemed so overwhelming with all the different choices. A friend referred me to this store and I am so glad it was our first stop of the day. The rep listened to our needs and was able to narrow down some mattresses for us to try. We were in and out within 45 min and our new mattress and pillows will be arriving in a few weeks. Love that they will also haul off our old mattress!
Hannah H.
Great experience picking out my first organic mattress! Wide selection of organic mattresses and they were very informative with helping me find the right one 🙂
Becky S.
We have been putting off getting a new mattress because the selection process seemed so overwhelming with all the different choices. A friend referred me to...
Michele O.
I've been buying mattresses fhere or myself and my family since the early 2000s when it was Beds, Beds and More. The people who work here are great - super knowledgeable, helpful and no pressure. I just got a new mattress a few weeks ago and it is perfect.
Tom T.
Great experience! Solid selection in the showroom and delivery was made in under a week
Anna Bear O.
We stopped into Austin Natural Mattress after doing the Mattress Firm tour. We were welcomed by Charles who was so friendly and helpful but not pushy at all like at the big box stores. He guided us to try the mattresses that fit our preferences and made it so easy to find a mattress that was perfect for us. We landed on a King Naturpedic EOS mattress which is modular and we got an extra firm side and a firm side since you can customize each side for 2 sleepers. Ask for Charles!! Super cool and knowledgeable gent. Thanks Charles!
Dale M.
Over the years, I have bought two mattresses at Austin Natural Mattress. Hollis, my salesman, was friendly, knowlegeable and a pleasure to work with. He gave me plenty of time to test the mattresses but was there when I had questions. Great experience.
Claire L.
Staff was efficient and knew the products well. Appreciate their dedication to manufacturing and selling quality and non toxic mattresses. Plus we got some free pillows with our purchase 😉
Kevin
Great shopping experience! Hollis was kind, knowledgeable, and helpful! We were looking for a natural mattress, and we didn't have to search for long. It's shipping directly to our home!
Logan C.
I was looking for an organic, non toxic mattress and pillows and Hollis was incredibly helpful in showing me the different options, explaining the different materials and helping me find a mattress and pillow that works well for my sleep. I would Austin Natural Mattress to anyone who is looking for a new mattress or bedding!
Landon B.
Charles and Hollis were both very knowledgeable and helpful. Quality products with quality people. Highly recommend.
Dalahi C.
Hollis Chandler was very helpful. Blessed his heart!! He saved my life.
Kacie T.
Charles and Hollis were amazing to work with! Great experience and very informative - Highly suggest if you have any questions about switching to a more natural mattress, go check out Austin Natural Mattress
Forrest A N.
Our family has purchased several mattresses over the years from Austin Natural Mattress. Today I went in looking for an odd-sized organic pillow and Hollis and Charles we able to steer me to the one I needed. Great service and high quality, natural bedding products. Best in Austin.
Anna M.
Needed non toxic mattresses for our family and were so happy to find this place. Big selection at a lot of price points, lots of extras like non toxic mattress covers, and the staff are incredibly easy to work with. Next time I need a mattress this will be my first and only stop.
ruth C.
Yes! Charles is super cool, laid back and knowledgeable. He took time with us and switched out mattresses. We like the organic mattresses that zipper open to switch out components to make the custom fit. First class.
ruth C.
Charles is very accommodating and informative. He helped us solve our sleeping problems. Very easy going and a real Austin kind of guy. Old school Austin. Like us. Thanks again.
Alvaro G.
Best mattress store I've ever been to by far! They have a fantastic selection of organic mattresses and the service is top notch. Hollis is great and he helped us choose the best option for me and my partner within our budget. Highly, highly recommend.
Mike Stop C.
It was really hard for us to choose a mattress online, so we came to the store for a trial. We didn't expect the service and the experience to be so damn good. Hollis guided us through our options, gave us a better deal than any online dealer, and offered an even better return/exchange policy than anywhere else. We should have started our journey here. Such a breeze.
Jose Javier P.
We had a great experience buying a latex mattress at Austin Natural Mattress. Hollis was very knowledgeable about every single mattress in the store, we asked many questions about the different mattresses and he patiently answered every single one on them with a smile. : )
Brad S
Austin Natural Mattress has been in the neighborhood for a long time so I was very happy that we had an easy relaxed experience here. They have a large selection of natural mattresses to choose from. Our salesperson was Hollis who was super knowledgeable, friendly and helpful. Recommend them.
Blake A.
I came in looking for a few things and the customer service was great. My mom had asked for me to get some things but was very vague about what to get. Hollis helped me figure out what she wanted and made my experience great. Overall he was super helpful and made the whole experience very easy.
Nicole Tjin A D.
After visiting a number of mattress stores in the area, I finally found my mattress here. There were a large variety of mattresses and brands that I had not seen in other stores at really really good prices and the store was clean and well stocked. Charles was super friendly and helpful and made the whole process super easy from start to finish. I would definitely recommend coming here if you need a mattress in Austin!
Samuel L.
Great customer service from Charles. Quickly found a mattress meeting my parameters and budget.
Sharlene B.
Hollis at Austin Natural Mattress is very professional, knowledgeable and friendly too. He knew what questions to ask , helping me decide on the best mattress for me. Thank You
Mercedes
I had a great experience at Austin Natural Mattress. Charles was very knowledgeable and helpful. I left with the best mattress in town. I can’t wait to sleep
Tammy B.
Hollis was great. He helped us with a bed for our son. Super nice guy. Our best bed shopping experience to date.
Laurie H R.
We had the best shopping experience at Austin Natural Mattress! Hollis is so patient and knowledgeable and made mattress shopping fun! If you want to learn what mattress is the best for your sleeping type, call these folks! This is an old Austin business and we love to support local!
stardust
As someone sensitive to the harsh chemicals often used in modern linens and bedding, especially pillows, I searched all over town for a latex pillow free of these chemicals. I was lucky to stumble upon this store.Their entire focus is on bedding made from natural materials. I found a really comfortable Kapok and Latex pillow (which I didn't even know existed) made with natural ingredients. After just one night of sleeping on it, I woke up without the usual itchiness in my eyes and face.
Mary E.
Thanks for a great experience, Hollis!
Mary & Kevin E.
Hollis was a dream to work with. We needed two mattresses for immediate move-in and he set us up.
Bailey E.
Great customer service! Hollis helped us find the right mattress for our needs.
Lauren Hope B.
I’ve had the same mattress for nearly two decades and desperately needed an upgrade. To start my journey searching around Austin for mattresses, Austin Natural Mattress was my first stop. Took a look around and decided to check out a few other mattress stores afterward, safe to say, I ended up back here purchasing a mattress. I got a great deal on a mattress thanks to their Summer sale (a better deal than any other stores had to offer, might I add). Hollis was super helpful and informative & helped recommend a mattress that worked for me and the criteria I was hoping for. If you’re looking for a new mattress, I’d highly recommend this store! Great experience overall, with no pushy sales tactics, just helpful insight. 🛏️💤👍
Rachel C.
After three visits we finally pulled the trigger and Hollis helped us get taken care of and get our mattress purchased! We can’t wait to get our Austin Natural mattress the Natural in a king.
Tedye H.
My partner and I just bought a new mattress for Austin Natural Mattress. Hollis helped us out tremendously. He was kind, patient and very knowledgeable! 10/10 would recommend shopping and purchasing your next mattress with him!
Dave R.
Hollis was a huge help and made finding the right mattress a breeze.
Kristen F.
Decided to order over the phone with this store instead of just ordering through the website. Hollis was very patient and helpful with all of my questions. I’m pleased with the purchasing process through this store, and can’t wait to get my new Avocado mattress!
Jack B.
I recently purchased a new mattress at Austin Natural Mattress. I had done some considerable research online looking at various brands of mattresses, and had visited several mattress stores in my search for the right mattress. Hollis Chandler was the sales person that helped me here at Austin Natural Mattress, and I found him to be exceptionally knowledgeable regarding what can seem to be an overwhelming number of options when it comes to choosing a mattress. Hollis was able to explain to me the differences in various mattress constuctions, and was quite patient in allowing me to try the different brands of mattresses as well as different levels of firmness. I never felt any "pressure" to make a purchase, and after the "education" that I got from Hollis, I felt very in confident in the selection that I ultimately made. I can wholeheartedly recommend this place if you are in the market for a new mattress!
Natalie S.
We had a great experience! We walked in with a basic idea of what we wanted, and Charles was super helpful at explaining the different options they carried, and walked us through our best options based on our preferences. Turns out the one we wanted was actually in stock and it will be delivered to us next week, which was a great surprise, and we were also given the options of having the delivery team dispose of our old mattress.Great experience and would definitely shop here again!
Vidhya V.
Austin natural mattress on burnet road has amazing selections on organic mattress, blankets and pillows! Hollis was helpful in making the selections we needed and answered all the questions patiently! We recommend shopping here if you want to look for sustainable, organic mattress!
Stephen James R.
Hollis was a pleasure to work with. Great shopping experience. Thank you Austin Natural Mattress!
Sam H.
I cannot recommend a place more for your sleep needs. Hollis was incredible at educating us on the benefits of a natural mattress and the differences in models. They truly stand behind they’re warranties as well.
Carolina C.
So happy with our new mattress and the shopping experience Austin Natural Mattress. Hollis was extremely helpful! Highly recommend.
Llana W.
Excellent service! Hollis made our buying experience easy and fun. Expert knowledge too!
Rachel S.
After spending days searching online and trying different mattresses at local stores I found Austin Natural Mattress and I’m so glad I did! Hollis is super friendly and knowledgeable. He answered all of my questions- and I had a lot! He gave me space to spend as much time as I needed with each mattress but responded immediately when I had a question. I never felt any pressure. I never felt like he was pitching anything, he’s genuinely enthusiastic about the products. I feel really good about buying from ANM- buying local, clean & natural products without toxic chemicals and off-gassing, a company that isn’t sending tons of returned mattresses to landfills. The customer service is exceptional as well as the quality of their products. I definitely recommend ANM!
Connor H.
This store has some of the best inventory I’ve seen. Amazing mattresses, but what really stands out here as well is the shopping experience. The staff is super knowledgeable and friendly, makes the whole process of getting just the right mattress a breeze. Highly recommend.
Kayla M.
Great experience. Hollis was super informative and personable without the intense sales pressure of a normal mattress shop. Overall, wonderful experience, super comfortable and he helped us find the perfect mattress for us. He made us feel at ease and not rushed while providing all the right information to help guide us to the right fit. His warm energy and knowledge about all of the mattresses made for a seamless, easy experience! Would definitely recommend.
Lauren P
Wonderful shopping experience! We immediately received a warm welcome from Hollis and appreciated that the store did not smell anything like traditional mattress stores using synthetic materials. There was actually no smell of toxic chemicals at all, which was important to us. Hollis gave us a tour of the store, tailored to our needs and concerns about purchasing our first natural mattress. He was very knowledgable and answered all of our questions and felt as though he was honest with us from the moment we arrived. Hollis was patient with us and our 2 kids as we laid on each mattress. He even threw in a free pillow while giving us the best deal possible for our mattresses. We wish there were more stores in ATX like Austin Natural Mattress with shopping experiences like ours!
Kam P.
My wife and I recently decided that we were long overdue for a new mattress and decided to try Austin Natural Mattress. To be honest, I was not looking forward to this at all but from the second we walked in and Hollis greeted us, I knew that this was going to be a great experience. The store was extremely clean and Hollis was the best. He was extremely patient with us and took the time to address/answer all of our questions/concerns. I highly recommend Hollis and the fine folks at Austin Natural Mattress!!
Nissa L.
Best Place in Austin to buy a mattress. You don't have to worry about all the chemicals that come in regular mattresses. Very knowledgeable service and not pushy at selling. We have bought 3 mattresses and a few pillows from here. Happy to be supporting a local business.
Sridhar A.
Buying my second mattress from Austin Natural Mattress! Love the many natural, eco-friendly options in this store. Special thanks to Hollis for the great customer service.
Carl C.
These beds, bed covers, and pillows are breathable and very comfortable! The local business and delivery people were very knowledgeable, pleasant, and helpful. A great investment for overall health.
Esin G.
We were looking for good beds without chemicals but didn't know where to start. Visiting the Austin Natural Mattresses shop was enough to learn all about them. Once we laid down -even on their cheapest products- we knew that it'd be worth to invest on those!Sleeping experience has been great! We have ‘Avocado’ brand natural mattresses with organic cotton covers. This is such comfort; they feel so soft! Besides, each day, night time is the longest time period that we stay put in one place. During those eight hours of sleep, it's so good to know that we're exposed to only natural materials.We have ‘Rize home tranquility’ adjustable beds. Those are amazing! As I adjust it (using a remote control), it doesn't only help the sleeping experience but also turns my super comfy bed into a reading chair, sofa, etc... and without harming the mattress. I don't use extra furniture in my room anymore. –We're saving a lot of space!In terms of the general experience, the purchase was worth it even for the convenience and joy of it. From manager to the delivery people, they care, are personable, and ready to make things work in the best way for you! We're appreciative.
Cynthia C
I took my parents to shop for a natural mattress. The service was wonderful! Charles was very patient and informative with us as we selected the just right level of firmness. My father has special health needs and finding a mattress that would let him sleep better is critical to his health. We went to several stores before we found the high quality type of mattress that he offered. I highly recommend this place and will be a returning customer for future mattress needs.
Dieudayo H
First impression, cozy and clean. Hollis was the guy helping us for the kid Avocado mattress. He knows our needs, responds quick, kind and professional. Overall great experience! Recommended👍
Cynthia W.
I came from Georgetown to try a few mattresses. Austin Natural Mattress is worth the drive! The facility is clean, inviting and Charles/staff are very friendly and helpful in sharing information and helping me find the perfect mattress. There are many reasons to upgrade to a natural mattress and Charles is an expert. I chose an EOS hybrid, extra firm.I have had my new mattress for 2 nights now and have not had such solid night"s sleep in years. My allergies are diminished. I feel refreshed and ready for the day. I am glad we had Austin Natural Mattress' delivery service help us assemble the mattress and hauled off the old for a fair price. Thank you Austin Natural Mattress for helping find a higher quality of sleep.
P J.
Went in to try out some of the different mattresses and Charles helped us out. I wish every sales experience was like this. Was able to tell him what we...
Gian C.
We had a great experience at the Austin location! Hollis was great - super helpful, honest, attentive. Before walking in We were worried we would be sold the entire time and not have alone time to try the mattresses, but Hollis gave us the time we needed while also being super helpful and informative with any and all questions we had. We would definitely recommend this place to anyone looking for organic/natural mattresses!
Russ C.
Great people, great product!I was having problems with my neck due to my current Tempur-pedic pillow. ANM was out of stock, but gave me a loaner to try out for free until the new one arrives:)
Kelly M.
If you are in search of a new mattress, this is the place. They carry several brands that you can choose from. Charles was helpful in helping us find that new mattress. Great customer service.Thank you Charles!
Catherine L
We came in with no idea what we wanted, other than knowing we hate our current mattress. Charles helped us find the right firmness for us and found us the perfect mattress! Amazing experience- highly recommend
Mary G.
easy process, my mattress delivery was quick since it was available at the warehouse and Charles was super helpful, professional, and nice to work with!
Steven H.
It’s great being able to try out the mattresses in store and know you are getting a toxic free mattress made from natural & safe materials. They’ve got plenty of options & ranges fitting a wide variety of needs. The pillows and toppers have been awesome too. Charles & the guys at Austin Natural Mattress have got you covered!
Jennifer R.
Wonderful experience shopping for this natural latex mattress! We can’t wait for our new mattress to arrive…
Jeremy S.
Charles was very helpful with his insight and knowledge about the products in the store. He was able to help us find a mattress to fit our needs.
Greg T.
Hollis was a huge help. Made everything very easy. Easy going Austin vibe. No high pressure and they will match prices! ❤️
Joe M.
Knowledge no pressure sales experience. Highly recommended. Thanks to Hollis.
Chelsea L.
We popped into get a mattress and it was a painless experience. We tried a few and Hollis gave us all the intel we needed. He was super knowledgeable. I loved how he wasn’t pushy and let us figure things out. We will be back here! Great experience
Patrick
Hollis was extremely helpful and knowledgeable! Provided great insight for us to help pick the right mattress!
Beth F.
Super helpful. Listened to what I was looking for & only directed me to mattresses & pillows that met my preferences - which I appreciated. Even steered me away from options & he was completely on point. Balanced providing info without overwhelming me with too much info. Trusted his transparency so opted to go with them for pillows & sheets. Went above & beyond to find each product I wanted (pillows, sheets, protector). Excited to try my new sleep set up!
Nicholas L.
Great shopping experience. Hollis was easy to talk to and low pressure. We feel good about our purchase and assured that they will take care of us if anything turns out to not be ideal.
Joseph “Austin” D.
Charles was the absolute best, knowledgeable, helpful, and patient! And walking into Austin Natural Mattress, we immediately felt at-ease. The place has that cool old-Austin vibe: super casual, friendly, no one rushing you or smothering you with high pressure sales. All the pricing was up front with no surprise fees. Even the art on the walls was cool. Definitely glad we went in. Thanks for all the help, Charles.
Melissa R.
Great shopping experience at Austin Natural Mattress! Hollis was patient and answered all our questions. He had excellent product knowledge and we are excited for our new mattress to arrive!
Katelyn V.
Good and quick service and knowledgeable staff. They helped us decide on the prefect mattress and set up a pleasant environment in the store.
Travis M.
My wife and I are very pleased with the assistance we've received at Austin Natural Mattress. Very knowledgeable and helpful staff! Answered all our questions and made the process easy and seamless. Great service!
Cameron L.
Great natural mattress store, amazing products and service.
Matthew C.
As soon as I walked in the store I could immediately tell a difference. This store smelled fresh and clean without the harsh chemical smell like other shopping I’ve done. Hollis was great and showed me several different mattresses to fit my sleep pattern and body.
leamarie K.
Excellent customer service and high quality products. Truly one of a kind and stand out with beds made out of the most natural materials, safer for your breathing environment and an easier shopping experience. My sense of smell is really good and walking into this store I could immediately tell the difference, that it smelled great and refreshingly clean, free of that chemical smell most mattress stores have. Charles made me feel right at home and comfortable to try different options and take my time. I love that they are very attentive with the focus being your comfort and needs.
Daniel S.
Hollis was fantastic! Great natural mattresses and wasn’t overly salesy. Felt I could get an honest opinion about any bed I sat on, without being sold anything directly!
Stacey C.
We just had an amazing experience with Hollis at the Austin natural mattress store. He was so attentive, answered all of our questions and had so much patience as we tried out several options. I would come back to the store and not buy online given all of the insight, knowledge and the ability to test drive mattresses. Thank you, Hollis.
Roger C.
Hollis was knowledgeable and attended to our personal mattress needs.
Casey H.
Just what we needed! All their stuff is either organic or non-toxic (our main criteria). Plenty of options for firmness and brands. Not to mention they were super helpful and walked us through every option. Def recommend! local place
Eric S.
Amazing spot, charles was very helpful!
Cathy S.
Great selection of products and wonderful customer service! Hollis and Charles were very helpful in providing information on the mattresses we were interested in and answering all our questions. We were able to try several organic latex mattresses we had been researching online. Hollis and Charles guided us through the process of choosing the best option based on our preferences. Highly recommend Austin Natural Mattress!!
Jenna F.
Charles, the sleep guru, has been amazing throughout our mattress purchase. We are currently building our house and it is not ready for move in but we wanted to jump on the Memorial Day Sales. Charles made it super easy to purchase our Naturpedic Organic EOS Classic and will have it ready for us when we're ready for it. Fantastic customer service!
Marissa K.
Always have a great experience when I need to purchase a mattress here. They are very very knowledgeable and friendly at the store.
Arjun A.
I recently purchased this mattress (and wooden boxspring underneath) for my new home from Austin Natural Mattress. I’ve been sleeping in it for about a week now and it’s been working great for me so far!!
For those like me who desire a mattress that is both healthy and ecofriendly, I HIGHLY recommend visiting this store, as they have a wide selection of quality mattresses and products to choose from! The customer service was great as well - I really appreciate both Hollis and Charles for patiently answering all of my questions as I was trying out each of the beds. I will surely buy from them again next time I am in need of another mattress or sleeping product! Thank y'all so much! 😁
For those like me who desire a mattress that is both healthy and ecofriendly, I HIGHLY recommend visiting this store, as they have a wide selection of quality mattresses and products to choose from! The customer service was great as well - I really appreciate both Hollis and Charles for patiently answering all of my questions as I was trying out each of the beds. I will surely buy from them again next time I am in need of another mattress or sleeping product! Thank y'all so much! 😁
Arjun A.
I recently purchased this mattress (and wooden boxspring underneath) for my new home from Austin Natural Mattress. I've been sleeping in it for about a week...
George S.
This was our first time shopping at this store and we had a great experience.The salesperson, Hollis, made our time in the store very comfortable,...
Sherry J H.
Buying from Austin Natural Mattress was such an easy and pleasant experience. Hollis was so knowledgeable and helpful. The product line was a good array...
Arthur F.
Choosing Austin Mattress was a fantastic decision! From the moment we stepped into their showroom, we were impressed by their vast selection and...
Robb W.
I live in Vegas and had been looking for a new mattress for some time to replace our 15 year old Tempurpedic. Having done some research in advance (all...
Alex C.
Shopping for a mattress here is a very enjoyable and seamless experience. Charles is super chill and is truly a sleep guru. We were in and out in a flash...
Matthew M.
Charles and the team are awesome. We first came here more than a year ago when it was time to upgrade from a Queen to a King. I researched online and...
Christopher W.
Great salespersons excellent product. great delivery service. excellent overall services. Not to mention Wonderful sleep. Definitely buying my next mattress...
Michelle J.
Best. Mattress. Ever. We had a mattress custom made by them. Delivery was a little confusing but the bed itself is outstanding.
George G.
Best customer service ever. The sleep gurus guided us to the best solution for us for mattress and pillow. Now sleeping much better and grateful for it.
M B.
best in the city... we've bought 6 mattresses here they are high quality and Charles will never pressure you. Love this place.
Elaine R.
I absolutely love the Naturepedic organic sculpted latex pillow I bought here. It's both supportive and springy and just the right height. I got great...
Caitlin W.
Bought a king size mattress from Austin Natural Mattress, and they delivered to our door. Our in-store experience with them was great. The real deal-sealer...
Jackie B.
My husband and I worked with Charles at Austin Natural Mattress to find the perfect mattress for my problematic back. He was so patient and helpful in making sure we got just the right mattress for us. Investing in a high quality mattress that is free from harmful chemicals was very important to us. The EOS Classic king mattress is the perfect fit! I love how it is customizable for both my husband and me. My side is the firm mattress I need for my back and my husband’s side is more plush. And, best of all the mattress coils and components can be replaced if needed. Outstanding mattress!! Forever customers!
Shantanu Swaroop S.
It has been an awesome experience working with Scott Bradley. I and my wife went their for Cotton Mattress. We are from India and needed a firm mattress that support our back. We chose “Nouris King Extra Firm” as it has the right firmness. I would recommend Austin Natural Mattress for their natural mattress and superb customer service.
Marco T.
Very friendly staff and a excellent variety of mattress to choose from. I have been searching for a mattress for quite some time and was instantly able to purchase the one for my needs when i went for the first time in there. Will definitely be buying again soon!
Rebecca M.
Scott was very very helpful and straightforward in helping me decide which mattress was best for our family! And there’s 100 day trial period to make sure it’s definitely the right choice so really it’s the benefit of a mattress that won’t harm you and the guarentee all the online places give you. Win win.
Shant K.
I am so blessed to have entered the store and left with a mattressThere is something at every price level
Bryce R.
Clean open showroom punctuated by a friendly salesman. We picked up a fresh and natural mattress. The mattresses are all comfortable and come in enough variety to put anyone to sleep. Excited to have it delivered.
Jacob Q.
Charles was fantastic and the whole experience was easy (and comfy) from start to finish.
Zac C.
The best mattress store ever
Ashley L.
Charles was very helpful in my search for a new mattress. He is not a typical sales person- he gives you exactly the information you ask for, doesn't push your budget, and encourages you to take time making your decision. Highly recommend!
Carolyn S.
This store and personnel are a pleasure to purchase an organic mattress from. While I haven’t slept on my new mattress yet, I feel confident I’ll be a happy, and possibly a repeat customer based on my experience. I tied several mattresses over two visits and there was not any pressure to make a decision. I dealt with 2 different people and both were helpful, knowledgeable and patiently answered my questions about the organic products I was interested in. Thanks!
Hannah P.
I wasn’t looking forward to spending a lot of time looking for the right mattress but Charles made it easy. He was very knowledgeable and had great suggestions for us. We found a mattress, he guided us through a payment plan, and was out the door in under 30 minutes. Thanks for taking care of us Charles! It’s great we were able to shop local.
Uanny B.
I was impressed by the selection, availability and quality! It was great to go online and do the research but even better to be able to go to the store and talk about it. Thank you!
dilap
Great spot! Lots of mattresses, & Charles was laid-back and helpful. We were able to find a super-comfy latex mattress for about the same price as a Tempurpedic.
Nick E.
Great experience at this store. The staff were very informative in helping us choose an organic mattress. The prices are very reasonable.
Mike L.
My wife and I had a nice experience working with Charles and buying a mattress, pillows and sheets. He was very accommodating and informative. The store is clean and quiet and there was a variety of options to try out. Nothing in the store off-gasses and lots of hypoallergenic options.
Kiyomi B.
Awesome service and great choices.
Lauren R
Our organic mattress was customized per side to each of our needs. Plus it was made in the USA and parts are replaceable. We got the adjustable base and we'll never go back. Charles was great at helping me find the best setup for my needs.
Tyler M
We recently purchased a new Naturpedic Organic EOS Classic and are very happy with it. The shopping and delivery experiences were both great, and the subsequent visits for kids' pillows and a mattress topper were great as well. Charles is extremely accommodating and communicative, and it's obvious that he truly cares about fitting you with the right combinations. We will definitely be getting our next mattress there when the time comes. We also love our adjustable fill pillows, and the kids love theirs.
Scott B.
We've had a great experience with Austin Natural Matress. Bert helped me get the 4th mattress we've bought here (this one for the guest room).
David S.
Needed a mattress protector for new mattress, had it in stock. Super easy to work with!
Linda C.
Great experience at the Bee Cave store and we love our new mattress.
Delaney L.
Wonderful experience with Steve! I had a lot of question and he was able to guide me through the mattress shopping process with ease. I will be a returning customer for sure. Can’t wait to sleep on my new Magniflex
Karen H.
Super easy experience. Low pressure and zero rush- finding the right mattress takes time. Helpful and courteous. Recommended!
Emily F.
Steve was excellent. He helped me pick out a mattress for both my partner and I to be happy. It took us a year to finally screw up buying two online mattresses (including an avocado green latex) and return them before investing in a real quality mattress from austin natural mattress.
Jacob S.
I didn’t think I’d ever review a mattress store, but this down-to-earth shop in the fancy furniture district seemed like the place to buy the most important thing in my house. And it was the perfect place - personalized attention, quality products, and all the bells and whistles we need (100 night guarantee, they’ll haul away our old mattress). Highly recommended, I’m telling everyone!
Shelley H.
I am very happy with my new mattress and the whole experience. Charles is indeed a sleep guru, who easily answered my many questions and was very patient and knowledgeable throughout.
Mary and Chuck G.
Great experience, especially with Bert's patience and expertise. We will buy again here next time we need a mattress!! Good price too!
Chelsea K
Wonderful customer service! Charles was super helpful throughout this whole process. Also, how cool is it to have a store like this in town? I highly recommend getting your mattress here.
Becky B.
Really great products, helpful and knowledgeable people, especially Charles who is patient and very helpful. Great place to come to get yourself a mattress that will not only give you a great night sleep but also peace of mind on quality and nontoxic components. We came in with terrible back pains back when there were supply delays and the store loaned us toppers to help us while we waited for our custom mattress to come in. When we needed a mattress for our son it was an easy choice to come back to Austin Natural Mattress.
Shane L.
My family visited the store to pick out a new queen size bed. Charles was very helpful and showed us the options, and didn't try to pressure us into buying anything. The store is well organized, and it is easy to compare all the different bed and pillow options. My kids also had a great time, Charles gave them a book to read while we were testing out beds, and also let them play with one of the demo beds that could be re-shaped with a remote, which they loved.
Jon V.
Love this store, especially Charles! Our family bought 5 mattresses from here. My first goal was a quality mattress, but my second goal was to do business with someone I trust and Charles was honest, clear and I felt great about the purchase.
Monica J.
It was a very good experience shopping here. While the mattresses are a little bit more expensive they are very high quality and they are very helpful in finding the type of mattress that is best for you when you are unsure of what you want.
Clara C.
Great and knowledgeable staff! Easy place to shop for the best, natural mattresses.
Maria S.
This place is great! They have a ton of different options and now one hounds you like a salesperson. Very relaxed environment. I’ve come here twice for a pillow and now a mattress. They’re super helpful and kind. I’ll definitely be coming here for my next purchase!
Carlos B.
Super chill, and no pressure! Came in prepped with almost exactly what I was looking for so service was very quick.Waiting for delivery now!
Lily P.
I ordered a memory foam mattress topper that was set to drop ship to my new place and when, many months later, it never arrived I contacted Charles at...
Christine R.
I had such a nice experience! I’ve been looking for a mattress that is sustainable, organic, and doesn’t off gas! Charles was an AMAZING help and helped me pick out the perfect mattress. The experience was relaxed and I felt totally comfortable trying out all of the mattresses…. Several times. I highly recommend to anyone wanting to be cozy at night while also supporting the planet! Thank you so much!
Joseph M.
EXCELLENT Service.
Omar R.
Amazing experience with Dalton. My partner and I came in to try some natural latex mattresses and Dalton answered all the questions we had about latex beds, pillows, and general sleeping habits, all while having a no pressure sales tactic. Will definitely be coming back once we are ready to buy our first natural latex mattress.
V S.
Great experience. Was helpful and not pushy at all, we took several hours deciding which bed. Best selection of natural mattresses. If you are earth...
Geoff N.
Exceptional customer service, and a large selection of comfortable organic mattresses keep us coming back. Every mattress and pillow in our house is from here. Highly recommend.
Kathryn D.
I love the natural materials they use so you are not breathing in all the chemicals that the standard mattresses have.
Johnna T.
I bought an awesome bed from here. The customer service was great; they let me take as long as I wanted to comparison shop (laying on the beds, looking at the beds, asking questions about the composition, and the relative pros and cons of each bed). I was assisted by Dalton, who was great and super knowledgeable. The delivery service was also fantastic--fast, not at all messy, good communication, haul away service and setup provided. I love love love my new bed.The only downfall is how long it took to get here - ordered in June, delivered in August. Global supply chain issues, what can you do? But the bed was worth the wait, for sure.
Geoff M.
I can't say why or what, but Steve at Austin Natural Mattress went way above and beyond for our family. When a store does something so incredibly badass,...
Destin M.
Before accidentally finding this place, the idea of an organic mattress was something that had never crossed my mind. I went in out of curiosity and left with TWO mattresses!! Yes, some of their mattresses are above the average price of a mattress you could get at a more standard mattress store. BUT, there are 100% options available for any budget that are just as comfortable as anything you could get anywhere else.I worked with an employee/owner named Steven. Steven was very respectful of our space, allowing us to browse around at our own pace and get a feel for things. Once we approached him with our questions, he was incredibly informative, patient, and dedicated to getting us what WE NEEDED, not selling us the most expensive thing available.I cannot recommend this place enough. Eco options go SO much further beyond reusable bags and cups and straws. PLEASE shop here! Support a local business while getting home essentials that are eco-friendly.THANK YOU AUSTIN NATURAL MATTRESS!!!!
Carli S.
Steve is great! Suberb costumer service & excellent mattress. Go Local- Go Texas!
Brittany T.
I'm super excited to have a mattress from this store! The store itself is great. I loved seeing the cut-away of a mattress and learning about how the mattresses are constructed. The salesman was super helpful and patient, they got the mattress to us as soon as it came in. He's not real chatty as far as salesmen go and definitely doesn't try to up-sell, which I think a lot of people appreciate. He's well informed about the products they carry. I would recommend an organic mattress to everyone! I'm really glad Austin has this store!
Stephen O.
I spent a lot of time with Dalton and he gave me a lot of information which lead me to making a purchase. I enjoyed my time and learned s lot. I'm sure I made the best choice for my needs.
Carolyn Roosen R.
Excellent service and the best selection of green mattresses in town!
Summer S.
Amazing customer service. I called early and they missed my call but called me right back. Store is tidy and clean. Doltan helped me out and gives out great deals!!!
James G.
Love this place!
Dane T.
My wife and I had a very good experience here. Very knowledgeable and helpful! We went to look at a couple of options and ended up buying everything we needed and couldn’t be happier. I’ve been sleeping like a baby since it was all delivered a couple of days ago. I HIGHLY recommend this store!
Terry L.
Amazing customer service here. I had to cancel an order I made a couple of days ago for a special bed for my daughter with special needs. Steve was so warm-hearted and understanding. He assured me it was no problem and told me if I ever needed anything to give him a call. When I am ready for a bed or mattress, I will definitely be calling on Steve. He is a genuinely nice man with a caring heart!
Ashley D.
This place has the best customer service hands down! Took me awhile to find just the right combination for my mattress/mattress pad purchase but Charles at the Burnet store was super accommodating! Can't say enough good things about them and the products they carry!
Michelle M.
You sell the best mattresses!!! Love my Latex mattress I purchased from your Bee Cave location. James Grantham assisted me with my purchase. Based on my needs he knew which one would work. He spent a lot of time fine tuning the firmness that was best suited for my body. He always has a sunny disposition and you can tell he has a passion for what he does. Thank you James Grantham!!! If you want an organic, chemical free mattress with great customer service go to Austin Natural Mattress and ask for James Grantham!!! 🙂
David O.
I just enjoyed a wonderful slumber in my new bed.
Thanks, Shane!
Thanks, Shane!